About Us

With two decades’ experience as a management accountant, both military (USAF) and civilian, Tia McArthur transitioned into the insurance industry in 2019 as a broker with the Lisa Reynolds Insurance Agency, LLC based in Poplar Bluff, MO.


As the agency’s Southern District Agent, Tia expanded the agency’s area of influence into the Deep South from her home in Clinton, Mississippi. In 2023, the New Directions Agency was born, enabling Tia to continue helping seniors navigate the delicate balance of meeting their insurance needs while maintaining their budget.


As a domestic violence survivor, Tia has a nonprofit that helps women like her who are years removed from the violence to feel seen and heard, filling a gap that most don’t realize exists.


She is the single mom of a teenage son who is a homeschooled professional bull rider. She is also the caretaker for her grandmother who has Alzheimer’s.


Life is busy, but it doesn’t get any better than this!


Find Tia on Facebook!


What is a CSA?



A CSA is a Certified Senior Advisor.


Certified Senior Advisors (CSAs) have a broad-based knowledge and understand the health, social, and financial issues that are important to seniors, as well as the dynamics of how these factors work together in seniors’ lives. Professionals who choose to become a CSA learn what’s important to seniors and how – always – to keep their interests first.


Becoming a CSA means that:

  • CSAs Understand the Financial, Health, and Social Issues Seniors Face
  • CSAs Know How to Communicate Effectively With Seniors
  • CSAs Recognize What’s Important to Seniors
  • CSAs Have the Knowledge & Resources to Develop a Plan for the Senior Market
  • CSAs Demonstrate Expertise in Their Field

*By contacting the phone number on this website you will be directed to a licensed agent.

Copyright © 2023- New Directions Agency, LLC | All Rights Reserved.
Proudly created by Mansell Media.